Director of Organization Development

Classification: Full Time

FLSA Status: Non-Exempt

Position Summary

75% - Learning - develops and implements a firm-wide learning program with the assistance of the managing partner, human resources, firm administration and technical departments. This person must be a self-starter with patience and enthusiasm. Experience in development of training objectives, personal assessments, and the ability to develop and implement a training curriculum are essential.

25% - Marketing - responsible to coordinate and monitor the marketing efforts of the firm.

Major Duties and Responsibilities (Learning)

• Understands clients’ needs and is proactive in proposing solutions
• Documents and develops required firm learning standards, policies and procedures
• Documents and develops firm training objectives
• Assesses and documents training requirements by position
• Schedules, conducts and/or coordinates classroom and individual training sessions (Some typical classes are technology skills, tax, auditing, communications, safety, sexual harassment, diversity, ethics, human relations, quality initiatives, QuickBooks and customer service)
• Provides base training in Outlook, Policies, Time Entry, Compliance, etc. for new hires in one-on-one setting in coordination with New Employee Orientation conducted by Director of Human Resources
• Coordinates and schedules outside trainers
• Maintains training materials
• Maintains CPE and training records
• Coordinate mentoring program for new staff and professional staff
• Facilitate Learning Committee
• Provides expertise in Microsoft Outlook as "go to" person for the firm
• Train and coordinate video conferencing
• Performs other duties as assigned

Major Duties and Responsibilities (Learning)

• Responsible for coordination and facilitation of the Marketing Committee
• Maintain content of web site
• Plans and oversees the firm’s advertising and promotion activities including print, electronic, and direct mail outlets
• Analyzes firm-wide marketing efforts relative to the marketing plan and reports to the Marketing Team
• Responsible for firm merchandizing and promotional items
• Responsible for ad creation and placement
• Other duties may be assigned

Desired Skills, Abilities, & Characteristics

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to maintain confidentiality of firm and client information
• Effectively communicate through oral and written means
• Client service oriented
• Ability to perform several tasks concurrently with ease and professionalism
• Excellent organizational skills
• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Must have high level of interpersonal skills to handle sensitve and confidential situations. Position requires demonstrated poise, tact and diplomacy
• Must be able to interact and communicate with individuals at all levels of the organization
• Must be able to work in an environment with demonstrated ability to juggle multiple tasks and demands
• Skilled in Microsoft Office software
• Classroom teaching preferred
• Able to develop curriculum

Working Conditions

Normal office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Occasional overtime may be required. There may be occasional travel overnight to out-of-town continuing education and for delivery of training programs to other firm offices.